Ravi's desk
Area Officer, Pune · West. This is the whole book from your seat. The strip above is the loop: walk it left to right, or start with the thread that's moving right now.
₹33.46Cr
open book, 42 clients
₹25.46Cr
stuck 90+ days (76%)
264d
weighted age of an open rupee
176
open bills across 98 sites
Moving right now: Meridian Facilities
A ₹42L bill, 410 days old, went to the officer on WhatsApp. Here is what came back.
visited
Visited Meridian accounts team at Pune HO.
disputed
They dispute INV-W00001 (₹42L) — say 2 service months were short-delivered. Rest they'll clear.
promised
Promised ₹26L (undisputed bills) by 10th. Dispute needs branch to review the SLA credit.
note
Client relationship is fine — this is a genuine SLA dispute, not a dodge. Recommend settle credit + collect the ₹26L now.
Your pages
2 escalations are waiting on a branch decision.