As of30.09.26fictional

Escalated with context

When the field hits something only the branch can decide, like a dispute or a write-off, it lands here with the officer's whole thread attached. Not a bare number.

2 awaiting a decision

openMeridian Facilities

West · Pune · INV-W00001

SLA dispute — ₹42.0L bill contested; needs a credit-note decision

Ravi logged a genuine short-delivery dispute on 2 service months. Collecting ₹26L undisputed; this bill is blocked pending your SLA-credit call.

Raised 2026-09-29Anjali MehtaBranch Head

Open the kundli to decide

openNorthwind Logistics

West · Mumbai · INV-W00002

Churned client, ₹93L aged 300–520d — recover or write-off call

No invoice in 5 months; relationship ended. Branch to decide final-demand vs settlement before year-end.

Raised 2026-09-26Anjali MehtaBranch Head

Open the kundli to decide